TDS Northern Ireland has been authorised by the Department for Social Development to operate a custodial based Tenancy Deposit Protection Scheme with McGranaghan Estate Agents.com
TDS Northern Ireland is a not-for-profit company which is owned by The Dispute Service Ltd. The Dispute Service runs the not-for-profit Tenancy Deposit Scheme in England and Wales and provides key services to a similar scheme in Scotland called Safe Deposits Scotland.
As from 1st April 2013 almost all new deposits taken on private tenancies are subject to the Tenancy Deposit Protection Regulations. These mean that landlords have to protect a deposit within 14 days of receiving it and give you certain information about who is protecting your deposit within 28 days.
Once the deposit is protected with TDS Northern Ireland we will give you/Estate agent a Deposit Repayment Number which will enable you to download your deposit protection certificate from the website.
Your landlord/estate agent will give you a DAN and a DRN to use so you can check the status of your tenancy in the event of a dispute. At the end of the tenancy you will need to agree with the landlord/estate agent any deductions from the deposits.
In most cases you should be able to come to an agreement but if you are unable to do so, you can raise a dispute using the free Dispute Resolution service offered by TDS Northern Ireland.
At the end of the tenancy you and your estate agent/landlord should agree on how the deposit is to be allocated.
Once you have agreed this the estate agent/landlord should make a formal proposal as to how the deposit should be split between the parties. They do this by using the Request Repayment facility on the website.
When they make a Request Repayment proposal we will contact you by post or email to respond. You can either agree or make an alternative proposal.
Entering your proposal on the Respond to Proposal on the tenant actions section of the TDS website
Writing to TDS
Calling the Customer Contact Centre
If agreed, then we will make the payments to each party. If there is not an agreement the mater may be referred to the dispute resolution process.
If you are a landlord who takes a deposit on a private tenancy on or after 1 April 2013, then you are required to protect the deposit within 14 calendar days of receiving it and to provide certain information about which tenancy deposit scheme is protecting it. This is called 'Prescribed Information' and you must serve this on your tenants within 28 calendar days of receiving the deposit.
TDS Northern Ireland hold the deposit securely, in a designated account
The scheme is free - there are no fees, but the interest on the deposit is retained by TDS Northern Ireland
At the end of the tenancy, either the estate agent, landlord or the tenant can apply for it to be returned
In the event the deposit return is disputed, we provide a free and impartial dispute resolution mechanism